Privacy Policy
Effective Date: April 2026
1. Information We Collect
When you visit grynd.com.au or make a purchase, we collect certain information to process your order and improve your experience. This includes:
- Personal information you provide (name, email address, shipping address)
- Payment information (processed securely through Stripe — we never store card details)
- Order history and preferences
- Device and browser information for analytics purposes
- Email address when you subscribe to our newsletter
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Communicate about new products, promotions, and brand updates (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
3. Payment Security
All payments are processed through Stripe, a PCI-DSS Level 1 certified payment processor. We never store, process, or have access to your full credit card details. Your payment information is encrypted and handled entirely by Stripe.
4. Data Sharing
We do not sell, trade, or rent your personal information. We may share your data with:
- Stripe (payment processing)
- Shipping carriers (to deliver your orders)
- Analytics providers (anonymised data only)
5. Cookies
We use essential cookies to maintain your session and cart. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
6. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at our contact page or email us at [email protected].